Does the issue persist if you try and visit Yes, then post back here to have issue flagged to forum team and in the meantime consider manually settings your device's DNS to workaround the issue, for example to Quad9 | A public and free DNS service for a better security and. I have the same problem and have finally given up on the SH and bought my own AC router. Options. No, you can keep using the same phone you’ve always used. If you're still having issues changing your settings, please let us know. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Sharing a WiFi password is a new love language – it’s the key to hearts (and devices) all over the world. Here’s how to do it in a few steps: Go to Settings and tap Screen Time. Virgin Media and O2 ; Keeping children safe online ;I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Bypass Child Safe & Virus Safe. We would like to show you a description here but the site won’t allow us. Residential care settings. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…I just activated my Virgin Mobile phone number and everything is fine except that parental controls are stuck on. Learn more. 1. You can change this by clicking on the toggle to switch on or off when needed. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Age verification is limited, relying on self-reporting. I have confirmed this via phone call with virgin media. Use the authenticator app to scan the QR code displayed on your browser screen. Tuning in. SpeedHi andreasiliop Thanks for posting, and a warm welcome to the Community Forums. on 09-08-2022 15:00. We'll be more than happy to assist from here!When you activate Kids Safe, you’ll see prompts to help you decide which categories to block, you can also block or allow individual websites. I have had this for several weeks now. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. A couple of days later, did the same for 5 and it stopped transmitting and appeared disabled in the GUI. Virgin Media takes online safety seriously. How to manage cookies in Opera. And then 'Age Verification'. I have tried switching them on and then off multiple times. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Try computers with Cisco’s OpenDNS using 208. I was able to turn it on and off whenever I liked and so watch YouTube myself and block it for my kids when they were home from school. Emergency Mode allows you to extend the standby time of your device, make emergency calls and a call to a specified contact. * Call costs may vary. 0. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Virgin Media Web Safe. If disabling Web Safe for all user of the network is not an option but it is impeding Private Relay then consider trying the following localised change:. not had any reports. Parental control, mostly known as Content Advisor in Internet Explorer is a feature that allows users to view content on the web, and to control the types of content that your PC accesses on the internet. As a temporary / permanent workaround consider using an alternative DNS, read more here Public recursive name server - Wikipedia. Sign in . Your daughter has correctly learnt that Child Safe is only a DNS redirection process and as one can easily change the DNS of a device the Child Safe filter can be bypassed in seconds and the VM Hub does not have options. Learn how you can change Web Safe settings to turn Child Safe off. Virgin Media's Web Safe service and Apple's Private Relay rely on their DNS being used, i. 1. You will be prompted to enter your PIN Number. Account - Cable. Security matters. Here are our top tips to help you on your way. Tag: Turn Off Child Safe. 1K subscribers in the VirginMedia community. If your child wants to play with friends on. Thanks for giving that a go, andreasiliop. To disable or enable each level of protection, click Turn Off or Turn On, and then click Apply. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Also check the. Switched On Families. To confirm private browsing is on, you will see the word inPrivate beside your address bar. i have tried to enable childsafe and disable it again and it makes no difference. I don't work for Virgin Media. Accessing Websites Blocked By Virgin Media. Joining in. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. I would like to take a look on your behalf. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Can't access adult sites on mobile. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. admin September 12, 2023 comments off. Follow our step-by-step guide to get the best out of your broadband and you’ll. 222. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Account - Cable. Child safe issues, Virgin Media customer service is appalling in Security matters a week ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; Top. Disabled 2. Virgin Phone Switchover. If that does not help, try remaining protocols. And sorry for any inconvenience this may be causing you. To activate Virgin Media Parental Controls select ‘ACTIVATE’. 1 ACCEPTED SOLUTION. From there the Web Safe can be accessed and configured. Changing network settings to use any Public DNS. Cleanhands50. Learn how to set up mobile parental controls with our help articles here. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Networking and WiFi. IP address 192. Manage Your Account. Then click on Parental Controls and turn it off. Now select the Lock programmes by Age Rating option. Using a VM Web Safe options, the Child Safe controls are enabled / disabled for all devices. We would like to show you a description here but the site won’t allow us. Re: How to turn wifi off. Update your network driver. That can be turned off, or just don't use Virgin Media DNS. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Turn on safe search on search engines. We'll go over how to set up the filter, what. Sorry to hear that you've been unable to turn off Child Safe. Safe and Child Safe turned on by default. Child Safe show is off but it's on and can't change it. Users aged 13-17 have additional privacy settings. The default pin on the TVGO app is 0000. We would like to show you a description here but the site won’t allow us. 168. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. My child safe settings are off but are currently blocking sites regardless. Run the internet troubleshooter. SpeedClick Mark as Helpful Answer and solved, or use Kudos to say thanks. However, it’s incredibly easy for a child to circumvent the Snapchat age limit by using a fake date of birth. My Virgin Media App. Browse Virgin Media Virgin Media Community. After that time, 18-rated content. in/myVM . Safe remote learning hub. Snapchat's age requirement is 13 years old. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. A list of Age Ratings options will appear on the screen. The ‘Last Seen’ functionality on WhatsApp allows other users to see when your child has had the app open and was active. Virgin TV 360. Browse Virgin Media Virgin Media Community. Web Safe is reliant on use of Virgin Media's DNS. 1 ACCEPTED SOLUTION. Training and events. What’s more, it’s compatible with all. Select Help & Settings. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. in Security matters Sunday; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters a week ago; Latest Phishing News 09/11/2023 in Security matters a week ago; Online security in Switched On Families a. Click on Manage Web Safe. com and we’ll look into them. on 23-05-2023 15:19. Options. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. This is a workaround for when Child Safe & Virus does not or cannot be turned off. 220. 3. If you got your own router then they will usually offer you a built-in timer to do this. That can be turned off, or just don't use Virgin Media DNS. We are able to update this setting for you manually too, we just need to confirm a few account details. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Child Safe is a known source of many problems. Within the app itself, there are two settings that can provide a pointer. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Navigate to the My Apps tab and select Web Safe from the menu. be supported by evidence. Makes sure your dns settings on your computer are manually set - 8. 8. Here are the steps on how to switch the WiFi off: 1. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Stay safe online. on 18-01-2023 17:44. Social media guides. Toggle navigation Websiteperu. Going to in to My Virgin Media a. All Rights ReservedChild safe/websafe in Switched On Families 13 hours ago; Child Safe not working 6 months in Security matters Thursday; Re: Web Safe incorrectly blocking our website in Security matters a week ago; Child Safe/Web Protection off but still blocking websites in Security matters 2 weeks ago; Child safe in Switched On Families 2 weeks agoHow to turn off guest network. Children under 13 can use the site but their account must clearly state in its bio that it is being managed by a parent or guardian. I have the same problem as well, I have just checked my online security controls and it's all turned off. I go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Unable to change contact number on Virgin Media Broadband account in Managing. This help content & information General Help Center experience. Joining in. Home - Help & Settings - Parental Controls - Lock channels. I found a solution for this problem, maybe it will work for you as well. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Just sign in to My Virgin Media and change your settings. e. Turn mobile phone on. The VM hub allows you to manually switch the wifi off and on everytime you want to do it. Kindly expect a PM from me to arrive shortly and respond directly when you can! Please note, you won't get a further P. Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Instead, engage your child with stimulating activities such as conversation, singing, reading, and other play. How to Turn Off Child Safe Virgin Media Introduction. Reply. It is likely Child Safe is misreporting itself as off. net, pubg. I'll be in touch soon. Just sign in to My Virgin Media and change your settings. Entertain me; Broadband Deals. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. You can also sound alarms and send your location information to others. Please look out for my message in the top-right, white envelope, or by tapping your profile picture then "Messages". I'm going to send you a private message, so I can assist you further in getting this resolved. Please check the red bar at the top for a message from myself. Highlight the channel you want to. Use a free web proxy and enter Use the Get Magnet Link site. My Virgin Media App. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. turn off virgin media child safe settings: 1. 8 and/or 1. . After 2 hours, Plusnet SafeGuard will start filtering content. It offers parents the ability to control what their children can do online, as well as parental controls that can help ensure that their children are safe and secure when using the internet. Any device connecting to your router will be affected by your Child Safe configuration provided the connecting device has not overridden the default DNS set for the network. Foster carers and adoptive parents. 1. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Find out everything you need to know about choosing the right broadband, creating a fully functional smart home, and more importantly how to fix any WiFi issues and stay safe when you’re browsing. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Turn your TV on and get connected. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. VPNs we tested to unblock various forbidden resources. If you want to prevent someone else, or your child from changing your parental control settings, you can create. QuickStart, set up and connections. How to turn off parental control on Virgin Media TV. I am going to send you a private message. Tap Settings > Parental Controls. If Child Safe. Select the correct HDMI input for your box. If you constantly have to turn it off and on, there is a fault somewhere. QuickStart, set up and connections. First, set up parental controls on your child’s phone. If you’d like to change the. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. try going to if Web Safe is on this site should be blocked. Are some websites that weren't accessible more than a week ago, now accessible? Is this the same on multiple. If you want to protect children, then click on the Child Safe filter. If issue persist post back here and in the meantime consider manually setting. You can also contact Virgin Media on 222 to turn off Voicemail. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 1. Turn off "Child Safe" Just to set expectations the issues with Child Safe have persisted for over 12 months. Virgin. My router has grabbed the details from Virgin Media - However checking it is: 194. In response to Client62. It’s easy to turn on. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Switched On Families. 2. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Click: Web Safe. 0 Kudos. I've switched it off and on multiple times using the slightly different looking version of the website (not sure why it appears differently sometimes) and I'm not using an alternative DNS service. 2. Options. On the remote press the Menu button. SpeedRe: Child Safe - Sorry the changes you made were not saved, please try again. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anythingAlthough Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. WiFi Pausing of the VM Connect app is also close to useless now computers & mobiles can change their MAC address. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. 1. Change the current protocol. After switching Web Safe off confirm changes by refresh page, press Ctrl + Shift + R; Child Safe and Virus Safe should be reported as off. Select Parental Controls. When you turn on the Stream box, One Power will also turn on any connected TVs or audio devices. 168. Unless virgin is specifically blocking the IPs of your. Stay safe online. Is there only one device that’s struggling?Virgin Media takes online safety seriously. You can customise your. Joining in. Turn on suggestions. Any attempt bounces me back to my account page. I cannot turn off web safe. You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies. Please can this setting be changed. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video. Networking and WiFi. Still can't access adult sites. If you want to turn it off again, you can do so whenever you like. 15-02-2023 21:11 - edited 15-02-2023 21:15. 8. You can also sound alarms and send your location information to others. SpeedChild Safe button - how do I access this. These tools can be installed across all devices, including mobile phones, computers and consoles. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. Scroll down to the "Content" section and click the "Safe Search" field. A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded. If you watch shows through apps through Stream, such as Netflix or BBC iPlayer, they may have their own PIN or Parental Control settings. Account - Cable. Click Add account . Virgin Phone Switchover. For some customers the Web Safe adjustments are not functioning. Are you able to try using an alternative browser, or device? If you continue to see the same error, are you able to try Incognito/Private Mode in your selected browser?. To do this, you need a four-digit PIN that acts as a lock. We would like to show you a description here but the site won’t allow us. Next, turn the personal hotspot toggle switch to on/green on your iPad. 8. I'll be setting this up this weekend. Virgin Media takes online safety seriously. I will private message you now to confirm your details. 1. 8. I'm sorry to hear you're experiencing issues when trying to turn off Virus/Web Safe. Social media guides. Huawei. Wi-Fi is fine, I have checked on multiple devices. 8. Top five tips for parents. Subnet prefix length 255. on 18-04-2022 18:11. on 17-04-2023 11:28. a. If it's still showing as off then give it around an hour to catch up. Chatter and natter. Virgin Media Parental controls) 2. If you wife takes the laptop back into the office, then she will need to revert. The easiest way to access websites blocked by your ISP is by connecting to a VPN. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Click: Settings. Child Safe not working in Security matters Thursday; Child safe not working in Security matters Thursday; Child Safe Not Working in Security matters a week ago; Web safe not working when enabled in Security matters a week ago; Child Safe show is off but it's on and can't change it. Click: Web Safe. Virgin Media's team are as ever silent on. icon on the upper-left edge of your screen. It is managed from the Virgin Media online account. At present, the VPN between routers 1 and 2 go via the HUB 3. Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section. You can prove you have a credit card by: Calling 61018, free from your O2 mobile. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. k. We would like to show you a description here but the site won’t allow us. 19-02-2023 21:33 - edited 19-02-2023 21:34. Learn more. Booking an engineer is easy with Virgin Media. Hi Goronic, Thanks for your post. That your are able to access protonvpn. 1 ACCEPTED SOLUTION. It’ll work with compatible TVs and audio devices that are connected to the Stream box via an HDMI cable. on 18-01-2023 20:59. As soon as it connects, the light on the WiFi Pod (white) will turn off. To do this, tap Use Screen Time Passcode to create a passcode. Phil. Follow these steps to get the correct settings. Enter your four-digit PIN. Networking and WiFi. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Readings: Archbishop's Appeal • Text-To-Give, (210) 750-6712, Keyword: APPEAL • Give online at. To do this: Press Home on the remote. As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. Tick Do not request a PIN. Press and hold the Power button until you see the power menu options. In the ‘Web Safe’ section, select ‘Change Settings’. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Please keep an eye on your inbox in the to. These categories will remain blocked until you turn Child Safe off. If your cables and volumes are okay, run the audio troubleshooter. Turn on or turn off Voicemail. Tried every browser, device, incognito mode etc. 4 will bypass this and 'should' allow the laptop to connect properly. Just sign in to My Virgin Media and change your settings. Hi, @nigellowden Is it the Child Web Safe Filter you need to turn off? Login to your virgin media account and head to this link to turn off - 5264565 Web Safe. QuickStart, set up and connections. At Virgin Media, we pride ourselves on our parental controls. Tap Downtime. Hi thanks for posting and welcome to our community. Some people view this as intrusive and want to turn it off. Changing Virgin Media Web Safe Settings on Desktop/Laptop VirginMedia. A prompt will appear, asking if you want to also block DMs from people on an existing server. Click Apply. It is only on my main sim account when on 4/5G. Use a proxy website like Anonymouse or something. From there the Web Safe can be accessed and configured. Hi @ Sabrina_B , I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, - 5397682. 123,8. . If there are kids in the house, you can turn on the watershed setting. Account Settings >> Online Security. Doesn’t seem to be any other option than to comment on this forum to get them changed!I'm very sorry for the issue you're having with Child Safe. How can i turn off the parental control on my virgin mobile,htc phone. My child safe options are switched off. dmof. Usually, malware is installed accidentally. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. We recommend keeping Virus Safe on. Networking and WiFi. in Security matters Sunday; Online security in Security matters Friday; Child safe mode is not turning on in Security matters Thursday; Online security in Switched On Families a week ago; Online security in Security matters a week agoHi thanks for your post here in the Community - welcome! I can see you've posted in another thread on this matter, so apologies you haven't received a response on that one just yet. 3. Click on Plans and device. 67. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or. Hello, I am having this problem too. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Open the Play Store app and tap the Menu button.